Privacy Policy
Our Commitment
Pipzard ("we", "us", or "our") operates the website pipzard.com and provides automated forex trading software. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By accessing our website or purchasing our products, you agree to the practices described in this policy. We do not sell, rent, or trade your personal information to any third party — ever.
Information We Collect
We only collect information that is necessary to process your order and provide support. This includes:
- Name and email address provided at checkout
- Payment details — processed securely by Shopify Payments or Stripe. We never store card numbers
- IP address and browser type for security and fraud prevention
- Messages you send us through contact forms or email
- Order history for license verification and support purposes
We do not collect your broker credentials, trading account details, or any financial account data.
How We Use Your Information
The information we collect is used strictly for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmations and product delivery details
- Responding to support requests and questions
- Verifying license authenticity
- Sending product updates or important service notices
- Improving our website and product experience
We do not use your data for advertising, profiling, or any automated decision-making that affects you.
Data Storage & Security
Your data is stored on Shopify's secure servers, which are PCI-DSS compliant and encrypted in transit and at rest. We apply industry-standard security measures to protect your information from unauthorized access.
We retain your data only as long as necessary — typically for the duration of your license period plus any applicable legal obligation.
Third-Party Sharing
We do not sell or share your personal data with third parties for marketing purposes. We may share limited data with trusted service providers who help us operate our business:
- Shopify — e-commerce platform and order processing
- Stripe / Shopify Payments — payment processing
- Google Analytics — anonymous website traffic analysis
- Email service providers — for transactional emails only
All third parties we work with are bound by their own privacy policies and applicable data protection laws. We do not authorize them to use your data for their own purposes.
Cookies
Our website uses cookies to ensure basic functionality, remember your preferences, and analyze how visitors use the site. Cookies we use include:
- Essential cookies — required for the site and checkout to function
- Analytics cookies — anonymous traffic data via Google Analytics
- Preference cookies — remembering your settings and cart
You can disable cookies in your browser settings at any time. Disabling essential cookies may affect your ability to complete a purchase.
Your Rights
You have full rights over your personal data. You may at any time:
- Request a copy of the data we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent where consent was the legal basis for processing
To exercise any of these rights, contact us at the email below. We will respond within 7 business days.
Children's Privacy
Our products and services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Continued use of our website or products after any changes constitutes your acceptance of the updated policy.